State Farm® Insurance Agent Joel Merritt
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Edward Hobby
March 26, 2025
5
out of
5
rating by Edward Hobby
"Would give them a 10 if I could"
We responded:
"Hi Edward! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Best, Joel Merritt State Farm"
Avis Bell
March 24, 2025
5
out of
5
rating by Avis Bell
"Lauren is very informative agent. She has helped me and my family out a lot. We really do recommend them."
We responded:
"Hi Avis! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Best, Joel Merritt State Farm"
Deb Daber
March 18, 2025
5
out of
5
rating by Deb Daber
"We have been very satisfied with Joel and his staff. I would highly recommend their agency. They are always very quick to respond to any questions or concerns we have. Lauren has been especially helpful and professional to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
steven coe
March 13, 2025
5
out of
5
rating by steven coe
"Sydney did a great job!"
We responded:
"Thank you, Steven! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sierria Pamplin
March 6, 2025
5
out of
5
rating by Sierria Pamplin
"I worked with Lauren and she was great! I had a lot of questions and she answered every question I had. Quick and painless. Thank you so much"
We responded:
"Hi Sierria! Welcome to Joel Merritt State Farm! Glad to hear you had a good experience, we look forward to working with you! Best, Joel"
Martha Laudenslager
March 3, 2025
5
out of
5
rating by Martha Laudenslager
"I was in a minor fender accident. I forwarded all the information including police report number and fotos. Miss Orr was very helpful and professional helping me. Joel Merritt Agency is awesome and I highly recommend them!"
We responded:
"Hi Martha! Thank you for your kind words! We're glad to hear that we were was able to assist you during your recent fender bender. Your recommendation means a lot to us, and we're always here to help whenever you need assistance in the future. Safe travels ahead! Best, Joel"
Jeanetta Carter
February 28, 2025
5
out of
5
rating by Jeanetta Carter
"Lauren is Awesome and the whole staff at Joel Merritt Statfarm thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jeanetta Carter
February 28, 2025
5
out of
5
rating by Jeanetta Carter
"Lauren is Awesome and the whole staff at Joel Merritt Statfarm thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mario Benitez
February 28, 2025
5
out of
5
rating by Mario Benitez
"Amazing customer service and help!"
We responded:
"Thank you, Mario, for your review! -Joel"
Doretha Alston
February 27, 2025
5
out of
5
rating by Doretha Alston
"Thank you Lauren foe the amazing customer service. I highly recommend Joel Merritt state farm"
We responded:
"Hi Doretha! Thank you for your review! We appreciate you!"
Ron Cullen
February 27, 2025
5
out of
5
rating by Ron Cullen
"I would like to say a big thank you to Sydney for helping me today with my drive safe and save. Was having trouble getting the app to work for me and she took the time to help me access it and set it up! I am not very tech savy and was so appreciative of her patience and help."
We responded:
"Thank you, Ron, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ted McDaniel
February 27, 2025
5
out of
5
rating by Ted McDaniel
"Always helpful and respectful and really good at what y’all do thanks"
We responded:
"Thanks Ted! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Best, Joel"
Laura Kellner
February 26, 2025
5
out of
5
rating by Laura Kellner
"Easy to get a hold of and always very friendly!!!"
We responded:
"Thank you, Laura, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Amir Ghorbani
February 26, 2025
5
out of
5
rating by Amir Ghorbani
"Their customer service and responsibility is excellent. I have got a good discount on my car and home insurance by them. I am really satisfied and recommend them to my friends. Thank you Joel Thank you Lauren"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and we truly appreciate your recommendation to friends. If you need anything in the future, feel free to reach out. Thanks again! Joel"
Harold Presley
February 21, 2025
5
out of
5
rating by Harold Presley
"I received assistance for my insurance from Lauren Orr at state farm. She was very friendly, knowledgeable and helpful. You can tell she enjoys her work and always puts the client first. When ever I have an insurance question or need she will be my go to person. Thank you Lauren for your professionalism."
We responded:
"Hi Harold! Thank you for your thoughtful review! We’re truly grateful for your kind words about our team. It means a lot to us to know that you felt supported and that we could address your questions. We strive to create a welcoming environment, and your feedback encourages us to keep doing our best. We appreciate your trust and look forward to serving you again! Best, Joel"
Wanda Messer
February 21, 2025
5
out of
5
rating by Wanda Messer
"Awesome people. Very professional. But, not in a cold or indifferent way. Joel and his staff have always taken the time to answer my questions."
We responded:
"Hey Wanda! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We pride ourselves on providing professional service while maintaining a warm and approachable atmosphere. Your feedback means a lot to us, and we’re always here to answer any questions you may have. Looking forward to seeing you again soon! Best, Joel"
Barbara Knight
February 18, 2025
5
out of
5
rating by Barbara Knight
"Lauren is my favorite fast efficient and so so personable. Five stars"
We responded:
"Hi Barbara! Thank you so much for your kind words. We’re thrilled to hear that Lauren has made such a positive impact on your experience with our agency. Her fast and personable approach is truly what we strive for, and we’re glad you felt that. Your five-star review means a lot to us, and we look forward to continuing to provide you with excellent service in the future! Best, Joel"
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February 13, 2025
5
out of
5
rating by jane armstrongin yogic qqsjisyv5qo8lakydhj2
"This State Farm Agency is amazing. They are fast and efficient. when it comes to responding to our home and auto needs . We have been customers for over 2 years.It’s a pleasure working with Joel and Lauren."
We responded:
"Hi Jane! Thank you so much for your kind words! We truly appreciate your loyalty over the past two years. It’s our goal to provide fast and efficient service for all your home and auto needs, and we’re thrilled to hear that you’ve had a positive experience working with us. If there’s anything else we can assist you with, please don’t hesitate to reach out. Best, Joel"
Betty Ann Jr.
February 12, 2025
5
out of
5
rating by Betty Ann Jr.
"The Collins family was serviced with care and compassion as we plan for our patriarch's final arrangements, Lauren Orr truly gave us exactly what we needed in a timely fashion!"
We responded:
"Hi Betty, thank you so much for your heartfelt review. We are honored to have been able to assist the Collins family during such a sensitive time. It’s wonderful to hear that Lauren provided the care and support you needed. We strive to offer compassionate service, and we’re glad we could be there for you. If you need anything further, please don’t hesitate to reach out. Best, Joel "
Sidney Jefferies
February 10, 2025
5
out of
5
rating by Sidney Jefferies
"The young lady that assisted me was very professional and courteous. She answered all my questions and was extremely helpfu"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Richard Noel
February 10, 2025
5
out of
5
rating by Richard Noel
"Lauren always returns calls and is a pleasure to work with! I highly recommend that office! Great customer service!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ray McDougald
February 5, 2025
5
out of
5
rating by Ray McDougald
"Come see Joel and Lauren for all of your life insurance needs! They are so helpful and extremely knowledgeable! Highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Andy Baxter
February 4, 2025
5
out of
5
rating by Andy Baxter
"Switching insurance agencies can be a daunting process, but working with Joel Merritt made the transition smooth and stress-free. From the very beginning, Joel took the time to understand my specific needs, compare policies, and ensure I was getting the best coverage at a competitive rate. His expertise in life insurance is evident—he explained complex terms in a way that was easy to understand, answered all my questions thoroughly, and provided honest, transparent advice. Joel is not just about selling policies; he genuinely cares about his clients and their long-term financial security. If you're considering changing insurance providers or need guidance on selecting the right life insurance policy, I highly recommend Joel Merritt. His professionalism, knowledge, and dedication to his clients set him apart in the industry."
We responded:
"Thank you, Andy, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Patrick Dougherty
February 4, 2025
5
out of
5
rating by Patrick Dougherty
"I had a fantastic experience working with Joel Merritt at State Farm. From the moment I contacted him, he was professional, knowledgeable, and truly cared about finding the best insurance options for my needs. He took the time to explain all the details and made sure I understood my coverage options without any pressure. Joel is incredibly responsive and always available to answer any questions. Whether it's auto, home, or life insurance, he provides top-notch service with a personal touch. He goes above and beyond to ensure his clients feel confident and protected. If you're looking for a reliable and trustworthy insurance agent, I highly recommend Joel Merritt at State Farm. His expertise and dedication make the insurance process smooth and stress-free! Would definitely recommend to family and friends!"
We responded:
"Thank you, Pat, for your kind review. We appreciate you too!"
Elaine Marsh
January 29, 2025
5
out of
5
rating by Elaine Marsh
"My agent there is awesome, she pays attention to your needs and concerns that affect your life. So far I am happy with my choice of insurance with State Farm"
We responded:
"Hi Elaine, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."