State Farm® Insurance Agent Joel Merritt
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Audrey Swann
January 29, 2026
5
out of
5
rating by Audrey Swann
"I was busy at work and Lauren was able to help me without interrupting my work flow and that was helpful."
We responded:
"Hi Audrey! Thank you for your review, we appreciate you. Best, Joel"
Pablita Davis
January 15, 2026
5
out of
5
rating by Pablita Davis
"I recently switched my insurance to State Farm—specifically to Joel Merritt’s office—and I couldn't be happier. After being overlooked and undervalued by my previous insurer, the difference is like night and day. From the moment I reached out, I experienced a level of care and attention I didn’t even realize I’d been missing. My first conversation with Lauren set the tone. She was patient, genuinely interested in my needs, and took the time to listen to my full insurance history. She answered every question thoroughly and made sure I completely understood my coverage—not just the basics, but the details that matter. By the end of our call, I was confident and informed, knowing everything was handled with care. When I connected with other team members in Joel’s office, the consistency was on the same accord . Every interaction was personal, respectful, and never rushed. There was no pressure -just real people making me feel valued. I knew I mattered.,I wasn't treated like just another policy number. That sense of trust and peace of mind is priceless. Setting up my account online was just as smooth. The State Farm digital platform is easy to navigate and user-friendly: No wonder the famous State Farm jingle feels so authentic—Joel Merritt’s team truly lives it. They treat you like a neighbor, with warmth, integrity, and genuine care. Now that my auto insurance is in place with them, I finally feel secure and supported. I wouldn’t hesitate to recommend them to anyone looking for more than just a policy—someone who wants a trusted partner."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to know that you had such a wonderful experience with us. Thank you so much for the 5-stars, Pablita! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us anytime. Best, Joel"
Tina Carpentier
December 20, 2025
5
out of
5
rating by Tina Carpentier
"Lauren is very knowledgeable and friendly!"
We responded:
"Hi Tina, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Stephanie Gonzalez
December 18, 2025
5
out of
5
rating by Stephanie Gonzalez
"Great team! This team has managed my policies for over half a year now and have provided consistent, professional service every time. Thank you Steven and Joel Merritt team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jerry Brown
November 27, 2025
5
out of
5
rating by Jerry Brown
"They are wonderful to work with and treat you like friends!"
We responded:
"Hi Jerry! Thank you for the nice review. We enjoy working with you as well! "
Chuuk Jessy
November 25, 2025
5
out of
5
rating by Chuuk Jessy
"Best customer service also quick and easy application."
We responded:
"Hi Chuuk! Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service and found the application process quick and easy. We appreciate your support! Best, Joel"
William Hollenbeck
November 7, 2025
5
out of
5
rating by William Hollenbeck
"Staff were very friendly and helpful. A good experience."
We responded:
"Hi William! Welcome to the area and welcome to Joel Merritt State Farm. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
Brittany Lee
October 30, 2025
5
out of
5
rating by Brittany Lee
"They always treat me with platinum care and are so welcoming for any questions I have! I appreciate the entire team."
We responded:
"Thank you, Brittany! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jessie Anderson
October 23, 2025
5
out of
5
rating by Jessie Anderson
"Lauren & Crystal will treat your insurance claim like it’s they personal claim & make sure you are treated professionally through the whole process! They need 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Jessie! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Patricia Hosmer
October 14, 2025
5
out of
5
rating by Patricia Hosmer
"Fast and efficient!"
We responded:
"Hi Patricia! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lourdes Ramos
September 29, 2025
5
out of
5
rating by Lourdes Ramos
"Te atienden muy amablemente los trabajadores dan muy bien servicio te esplican muy bien"
We responded:
"Hi Lourdes! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ashli Carter
September 5, 2025
5
out of
5
rating by Ashli Carter
"Joel and his team are AMAZING !!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Amanda Gaumer
August 21, 2025
5
out of
5
rating by Amanda Gaumer
"Lauren is an absolute pleasure to work with. Very responsive and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Angie Holmes
August 13, 2025
5
out of
5
rating by Angie Holmes
"There always so helpful and very nice."
We responded:
"Thank you, Angie, for your 5-star review! "
helen mikul
August 6, 2025
5
out of
5
rating by helen mikul
"Emily was very helpful and prompt. I appreciate having local help and easily reaching a live person!"
We responded:
"Hi Helen! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Best, Joel"
Flor Otero
July 7, 2025
5
out of
5
rating by Flor Otero
"hoy obtuve un buen servicio me dieron una Buena cotizacion de carro y casa gracias por su ayuda Abby Spielman"
We responded:
"Gracias Flor!"
Beverly Taylor
June 30, 2025
5
out of
5
rating by Beverly Taylor
"Sydney was a wonderful pleasant person to ask For help. She explained what I needed to know Very clearly. I have been with State Farm, more years than I can remember. It's been at least since 1972 around that time. I would refer anyone to get whatever you need. House 🏠, Car's and Life Insurance. They are very caring Group of people, one of the important thing about them, they never rush you to get off the phone, and never rude. Thank you Sydney for your kindness. God bless each one of you."
We responded:
"Hi Beverly- Thank you so much for sharing your wonderful experience! With such a long history with State Farm, since the early 1970s your trust speaks volumes, and your recommendation means a lot. We’re grateful for kind customers like you, and we’ll be sure to pass along your thanks and blessings to Sydney and the entire team. Wishing you all the best! Joel "
Arjun GopiReddy
June 25, 2025
5
out of
5
rating by Arjun GopiReddy
"I recommend Joel Merrit’s office for any insurance needs. Lauren is very prompt to my email communications, requests for any changes to existing or new policies. First class service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Maria Jaimes
June 20, 2025
5
out of
5
rating by Maria Jaimes
"Lauren is very nice she’s being very helpful thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Wayne
June 14, 2025
5
out of
5
rating by Wayne
"Joel Merritt and his team from day one has been extremely professional, caring, helpful, understanding, knowledgeable and sincere in their willingness to help me not only get the best insurance coverage after a terrible experience with my previous insurance company but one that I can afford. This team let me feel like family with their patients, courtesy and top notch customer service second to none. I would recommend anyone to join Joel Merritt and his team they make you feel at home, constantly updating you on every step of the way."
We responded:
"Hi Wayne! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Best, Joel"
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June 4, 2025
5
out of
5
rating by jane armstrongin yogic qqsjisyv5qo8lakydhj2
"This State Farm Agency is amazing. They are fast and efficient. when it comes to responding to our home and auto needs . We have been customers for over 2 years.It’s a pleasure working with Joel and Lauren and Sydney."
We responded:
"Hi Jane! Thank you so much for your kind words! We truly appreciate your loyalty over the past two years. It’s our goal to provide fast and efficient service for all your home and auto needs, and we’re thrilled to hear that you’ve had a positive experience working with us. If there’s anything else we can assist you with, please don’t hesitate to reach out. Best, Joel"
cynthia Noel
May 21, 2025
5
out of
5
rating by cynthia Noel
"They are so nice And always accommodating! They are a pleasure to work with! I highly recommend Lauren!"
We responded:
"Hi Cynthia! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Best, Joel Merritt State Farm"
Lisa Cox
May 20, 2025
5
out of
5
rating by Lisa Cox
"Lauren and the team are really great to work and get your problems solved in a timely manner"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Krina Saskor
May 7, 2025
5
out of
5
rating by Krina Saskor
"Joel and Lauren are fantastic! They are very quick to return calls and emails and price competitive."
We responded:
"Hi Krina! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jeremy Degraffenreaidt
April 17, 2025
5
out of
5
rating by Jeremy Degraffenreaidt
"Lauren is an awesome agent to work with she is super efficient always willing to go the extra mile. She’s the reason I’ve stayed with the company ! Thanks Lauren for your awesome customer service"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lauren has made such a positive impact on your experience. She truly goes above and beyond for her customers, and it’s wonderful to know that her efforts have contributed to your loyalty to the company. We appreciate your feedback and look forward to continuing to provide you with excellent service!"