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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pablita Davis

Pablita Davis

January 15, 2026

5  out of  5
rating by Pablita Davis
"I recently switched my insurance to State Farm—specifically to Joel Merritt’s office—and I couldn't be happier. After being overlooked and undervalued by my previous insurer, the difference is like night and day. From the moment I reached out, I experienced a level of care and attention I didn’t even realize I’d been missing. My first conversation with Lauren set the tone. She was patient, genuinely interested in my needs, and took the time to listen to my full insurance history. She answered every question thoroughly and made sure I completely understood my coverage—not just the basics, but the details that matter. By the end of our call, I was confident and informed, knowing everything was handled with care. When I connected with other team members in Joel’s office, the consistency was on the same accord . Every interaction was personal, respectful, and never rushed. There was no pressure -just real people making me feel valued. I knew I mattered.,I wasn't treated like just another policy number. That sense of trust and peace of mind is priceless. Setting up my account online was just as smooth. The State Farm digital platform is easy to navigate and user-friendly: No wonder the famous State Farm jingle feels so authentic—Joel Merritt’s team truly lives it. They treat you like a neighbor, with warmth, integrity, and genuine care. Now that my auto insurance is in place with them, I finally feel secure and supported. I wouldn’t hesitate to recommend them to anyone looking for more than just a policy—someone who wants a trusted partner."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to know that you had such a wonderful experience with us. Thank you so much for the 5-stars, Pablita! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us anytime. Best, Joel"
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Art Keinath

January 15, 2026

5  out of  5
rating by Art Keinath
"What a wonderful experience. I couldn’t be more pleased with the service and professionalism that was on display. From the moment I walked into the office till the time I left I was warmly greeted and felt like my business was important and the were there to help me"
We responded:
"Hi Art - Thank you so much for the 5-star review of our Team! We deeply appreciate your kind words. Best, Joel"
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Wesley Headen

January 13, 2026

5  out of  5
rating by Wesley Headen
"Lauren has been an absolute pleasure to work with, always positive and has been professional the whole time."
We responded:
"Hi Wesely - Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us. Best, Joel"
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Merit Arcand

December 30, 2025

5  out of  5
rating by Merit Arcand
"They're always helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Julio Terry

December 23, 2025

5  out of  5
rating by Julio Terry
"Service was excellent!!"
We responded:
"Thank you, Julio! - Joel"
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Tina Carpentier

December 20, 2025

5  out of  5
rating by Tina Carpentier
"Lauren is very knowledgeable and friendly!"
We responded:
"Hi Tina, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stephanie Gonzalez

December 18, 2025

5  out of  5
rating by Stephanie Gonzalez
"Great team! This team has managed my policies for over half a year now and have provided consistent, professional service every time. Thank you Steven and Joel Merritt team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jeff Farnham

December 8, 2025

5  out of  5
rating by Jeff Farnham
"I had an issue with getting a credit back on my credit card for paying our homeowners insurance instead of letting the mortgage company handle it. In any case, Crystal and Lauren helped me take care of it and now we are good to go. They are both very thorough and thoughtful!"
We responded:
"Hi Jeff, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jerry Brown

November 27, 2025

5  out of  5
rating by Jerry Brown
"They are wonderful to work with and treat you like friends!"
We responded:
"Hi Jerry! Thank you for the nice review. We enjoy working with you as well! "
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Chuuk Jessy

November 25, 2025

5  out of  5
rating by Chuuk Jessy
"Best customer service also quick and easy application."
We responded:
"Hi Chuuk! Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service and found the application process quick and easy. We appreciate your support! Best, Joel"
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William Hollenbeck

November 7, 2025

5  out of  5
rating by William Hollenbeck
"Staff were very friendly and helpful. A good experience."
We responded:
"Hi William! Welcome to the area and welcome to Joel Merritt State Farm. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Brittany Lee

October 30, 2025

5  out of  5
rating by Brittany Lee
"They always treat me with platinum care and are so welcoming for any questions I have! I appreciate the entire team."
We responded:
"Thank you, Brittany! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jessie Anderson

October 23, 2025

5  out of  5
rating by Jessie Anderson
"Lauren & Crystal will treat your insurance claim like it’s they personal claim & make sure you are treated professionally through the whole process! They need 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Jessie! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Patricia Hosmer

October 14, 2025

5  out of  5
rating by Patricia Hosmer
"Fast and efficient!"
We responded:
"Hi Patricia! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jessica Burton

Jessica Burton

October 14, 2025

5  out of  5
rating by Jessica Burton
"Always so helpful!"
We responded:
"Hi Jessica! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lourdes Ramos

September 29, 2025

5  out of  5
rating by Lourdes Ramos
"Te atienden muy amablemente los trabajadores dan muy bien servicio te esplican muy bien"
We responded:
"Hi Lourdes! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Ashli Carter

Ashli Carter

September 5, 2025

5  out of  5
rating by Ashli Carter
"Joel and his team are AMAZING !!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amanda Gaumer

August 21, 2025

5  out of  5
rating by Amanda Gaumer
"Lauren is an absolute pleasure to work with. Very responsive and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Angie Holmes

Angie Holmes

August 13, 2025

5  out of  5
rating by Angie Holmes
"There always so helpful and very nice."
We responded:
"Thank you, Angie, for your 5-star review! "
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Kyle French

August 8, 2025

5  out of  5
rating by Kyle French
"Sydney was super nice and helpful."
We responded:
"Hey Kyle, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Best, Joel "
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helen mikul

August 6, 2025

5  out of  5
rating by helen mikul
"Emily was very helpful and prompt. I appreciate having local help and easily reaching a live person!"
We responded:
"Hi Helen! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Best, Joel"
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Valentina Garcia

August 3, 2025

5  out of  5
rating by Valentina Garcia
"Best customer service.! Strongly recommend."
We responded:
"Hi Valentina! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Corey Stotts

Corey Stotts

July 30, 2025

5  out of  5
rating by Corey Stotts
"I can say Sydney was a great help with my issues and concerns of my insurance policy. Very polite and professional. She was very knowledgeable and made everything clear for me to understand and gave me options of flexibility. She was able to answer all my questions and was reassuring that my insurance was all set and good. Overall a great experience! Love this State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Juan Vasquez

Juan Vasquez

July 22, 2025

5  out of  5
rating by Juan Vasquez
"Excellent service."
We responded:
"Hi Juan- We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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leanne day

July 10, 2025

5  out of  5
rating by leanne day
"Sydney took the time to listen and help me with everything I needed and moore.."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."